We’reKingfisher, A team made up of over 74,000 passionate people who bring Kingfisher – and all our other brands: B&Q, Screwfix, Brico Depot, Castorama andKoctasto life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.
We are looking for a Product Manager to ensure the business has a secure, scalable, and high‑performing payments foundation that enables seamless transactions and effective fraud protection.
Overview
We’reKingfisher, A team made up of over 74,000 passionate people who bring Kingfisher – and all our other brands: B&Q, Screwfix, Brico Depot, Castorama andKoctasto life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.
- Define and evolve a strategic roadmap that aligns with enterprise goals, customer experience
- priorities, and the evolving fraud and risk landscape.
- Own and prioritise the payments platform roadmap aligned ensuring it delivers secure,
- seamless, and scalable payment capabilities across all banners.
- Advocate for platform principles including API-first design, modularity and reuse.
- Own the product relationship with key technology vendors.
- Drive platform adoption across Kingfisher banners.
- Setup and operate platform governance that safeguard payment flows, ensure compliance, and embed robust fraud controls and detection capabilities.
- Line manage multiple Product Owners.
- Develop product practices within the product teams.
- Translate enterprise strategy into a clear, phased platform roadmaps.
- Partner closely with architecture and engineering to shape platform strategy.
- Partner with Fraud Operations, Risk, and Data Science teams to ensure the platform proactively responds to emerging fraud vectors and regulatory requirements.
- Establish platform guardrails and adoption criteria.
- Ensure platform capabilities support continuous monitoring, anomaly detection, chargeback
- reduction, and loss prevention.
- Provide structured updates to senior stakeholders and governance forums.
- Monitor platform performance, risks, costs and scalability considerations.
- Coach and develop product capability within the platform teams.
Activities I do to deliver my role:
- Translate enterprise strategy into a clear, phased platform roadmaps.
- Partner closely with architecture and engineering to shape platform strategy.
- Partner with Fraud Operations, Risk, and Data Science teams to ensure the platform proactively responds to emerging fraud vectors and regulatory requirements.
- Establish platform guardrails and adoption criteria.
- Ensure platform capabilities support continuous monitoring, anomaly detection, chargeback
- reduction, and loss prevention.
- Provide structured updates to senior stakeholders and governance forums.
- Monitor platform performance, risks, costs and scalability considerations.
- Coach and develop product capability within the platform teams.
- Strong experience in payments ecosystems (cards, A2A, digital wallets, PSPs, acquiring, settlement)
- Track record of delivering platform products in complex, multi-brand or multi-market environments
- Experience balancing commercial outcomes with technical constraints and regulatory requirements
- Strong stakeholder management across Engineering, Architecture, Data, Fraud, Security and Compliance
- Data-led decision making across performance, cost and fraud metrics
- Understanding of fraud prevention approaches (rules engines, tooling, machine learning signals)
- Experience working in API-first or event-driven environments
Operating environment
- Multi-brand, multi-market
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