Senior Amazon Connect Architect | Cloud Contact Center Leader

Gazelle Global seeks an Amazon Connect Solution Architect to design, build, and scale cloud-based contact center solutions on AWS. You will own the solution architecture, including voice routing, IVR, and agent experience, while aligning to AWS Well-Architected principles.

You will engage with customers to define requirements, lead architecture discussions, design integration patterns with Lambda and Lex, and ensure scalable, secure, and compliant delivery across international deployments.

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