Payroll and Pensions Manager

iTrent/People First and ResourceLink – Director – Permanent, Fixed Term, Consultancy – UK Wide. This role requires 1-2 days onsite per week.

Responsibilities

• Payroll Operations
  • Ensure each stage of the payroll process is conducted in compliance with established procedures and timelines, ensuring staff are paid accurately and on time.
  • Resolve payroll-related queries efficiently, ensuring high levels of customer service and satisfaction.
  • Lead on payroll year-end activities, including statutory reporting and reconciliations.
  • Maintain high standards of data accuracy and integrity across Payroll and HR systems, ensuring full compliance with the Data Protection Act and GDPR.
• Managed Payroll Service Oversight
  • Oversee the performance of the external Managed Payroll Service Provider (MHR), ensuring payroll activities are completed accurately and on schedule.
  • Conduct thorough checks, resolve escalated issues, and ensure timely sign-off of payroll each month.
  • Conduct monthly reviews of payroll activities, identifying areas for improvement and implementing lessons learned.
• Pensions Administration
  • Manage the relationship with the external Managed Pension Service Provider (MHR), ensuring accurate and timely completion of all pension-related monthly and annual returns.
  • Liaise with pension scheme providers to address and resolve queries efficiently.
• Employee Pay and Reward
  • Lead on the implementation of pay awards, long service awards, and bonuses.
  • Ensure accurate payment processing and effective communication with employees regarding rewards.
• HR & Payroll Systems (iTrent)
  • Act as the system owner and administrator for the iTrent HR and Payroll system, ensuring it is optimised for organisational needs.
  • Lead the development and continuous improvement of system functionality to support automation and process efficiency.
  • Champion a positive user experience and ensure system changes meet operational and strategic objectives.
• Payroll Data & Insights
  • Analyse and report on payroll data to inform strategic decisions and enhance people management practices.
  • Use data insights to support business planning and ensure evidence-based approaches to payroll and reward strategies.
  • Lead and manage the in-house Payroll Team, ensuring high standards of performance, service delivery, and compliance.
  • Provide leadership across the broader HR and Payroll functions, fostering collaboration and shared learning.
  • Support the professional development of team members, promoting knowledge sharing and adherence to best practices.
• Pay and Reward Projects
  • Contribute to and support the successful delivery of pay and reward-related projects across the employee life cycle, from onboarding to exit.
  • Engage with stakeholders to ensure alignment with organisational goals and employee value proposition.

Other notes: This role requires 1-2 days onsite per week. iTrent experience is a requirement for this role. If you do not have experience of the iTrent system, you will not be considered for this role.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Human Resources and Administrative

Industries

• Staffing and Recruiting

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