Senior IT Support Engineer | White-Glove Exec Lead

IFS is seeking a Senior IT Support Engineer to provide high‑quality Level 2 support across hardware, software, and networks from our Staines HQ. You will oversee incident resolution, manage VIP stakeholder interactions, and drive improvements in IT services and documentation.

You will mentor junior engineers and collaborate with global teams to ensure smooth operations across time zones. A strong ITIL background and proven leadership in high‑end support are essential.

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