IT Manager (Internal Systems)

Company: Jackson Hogg Ltd
Apply for the IT Manager (Internal Systems)
Location: Gateshead
Job Description:

An exciting opportunity has arisen for an experienced and hands-on IT Manager to take ownership of the internal technology environment for a successful and growing technology business. This role offers a unique opportunity to lead internal IT within an organisation where technology is central to its success. You’ll support a workforce of IT professionals, oversee business-critical systems and influence technology decisions that support long-term business growth. The successful candidate will combine operational responsibility with strategic planning, ensuring systems, applications, security controls, and end-user technology remain reliable, secure, and fit for purpose.


The Role



  • Take ownership of the organisation’s internal IT environment, driving continuous improvement across systems and services.

  • Manage and provide technical support Microsoft 365, cloud services, devices, business applications, and core infrastructure.

  • Maintain a secure, resilient, and high-performing technology estate.

  • Act as the key point of contact between internal users and technical teams.

  • Manage sensitive and business-critical technical issues that require direct ownership.

  • Drive improvements in user experience, operational efficiency, and service delivery.

  • Support business continuity, cyber security, and compliance initiatives.


About You



  • Proven experience in an IT Manager, Senior Systems Administrator, Infrastructure Engineer, or similar role.

  • Strong hands on Microsoft 365 and Modern Workplace expertise.

  • Solid understanding of cloud technologies, networking, cyber security, and IT operations.

  • Experience supporting business applications and end users within a fast-paced environment.

  • Comfortable remaining hands-on technically while contributing to strategic planning and future technology initiatives.

  • Strong communication and stakeholder management skills.

  • Knowledge or experience with software development would be advantageous.

  • Microsoft certifications would be advantageous

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Posted: September 22nd, 2026