Enterprise Customer Success Manager at Marketing Intelligence SaaS

The Company

• Highly sophisticated machine learning customer insights and automation
• Backed by $100m+ in funding
• 2 out of 3 managers promoted from within
• Trusted by global leaders in eCommerce & gaming
• Offices in New York, London & more
• 500+ employees + world-class Data Science team

The Role

• High touch, data centric and product focussed
• Platform training, guidance and advice to clients to ensure optimum utilisation of the platform
• Ensure Enterprise customers understand their customer data and drive actionable insights

Desired Skills & Experience

• Enterprise Customer Success within B2B SaaS
• Highly analytical, comfortable presenting data insights
• High touch consultative approach

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

• Customer Service, Consulting, and Analyst
• Marketing Services, Software Development, and Retail

London, England, United Kingdom

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