Sales Manager – Call Centre

WHAT’S IN IT FOR YOU?

• Leadership opportunity within an established sales team
• Chance to develop and implement innovative strategies
• Supportive environment focused on continuous improvement
• Opportunity to influence business growth and profitability
• Work with a committed management team

MUST HAVE’S

• At least two years’ sales management experience in B2B environment
• Proven track record of achieving and exceeding sales targets
• Strong commercial acumen with focus on profitable growth
• Excellent people management skills
• Good IT literacy, especially in Microsoft Excel and CRM systems
• Strong analytical skills and data-driven decision-making ability
• Effective communicator with strong written and verbal skills

NICE TO HAVE’S

• Experience in managing sales KPIs and reporting
• Knowledge of financial principles, including P&L and balance sheet interpretation
• Familiarity with strategic process improvement techniques
• Previous experience in the same or similar industry
• Ability to work collaboratively across teams

SO, WHAT WILL YOU BE DOING?

• Lead, motivate and develop the sales team to meet targets
• Monitor and manage KPIs, focusing on sales and activity metrics
• Analyse sales data and management information to identify trends and opportunities
• Support new business development and account growth
• Maintain effective CRM practices and pipeline management
• Provide coaching, mentoring and performance feedback to team members
• Identify and implement process improvements to enhance productivity
• Assist in sales forecasting, budgeting and commercial decision-making

HELPFUL EXTRAS

• Supportive team environment
• Potential for career progression
• Opportunities to contribute ideas and influence changeCollaborative working across departments

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