Inward Investment Programme Manager

Inward Investment Programme Manager – Key Responsibilities

• Lead the delivery of the Croydon Means Business (CMB) programme and broader Inward investment and Business engagement, ensuring alignment across all business support, investment and engagement activity within the borough.
• Oversee the design, promotion and delivery of grant programmes, including:
  • Shopfront Improvement Grants
  • Empty Unit / Shop Activation schemes
  • Ensuring strong uptake, compliance, and measurable impact on high street renewal.
• Act as a key interface for inward investment, working proactively with businesses, developers and investors to:
  • Secure new investment into Croydon
  • Respond to and manage all business enquiries
  • Coordinate a clear pipeline of opportunities
• Work across stalled and strategic sites, supporting their promotion and progression by:
  • Collaborating with planning, regeneration and external partners
  • Contributing to prospectus development and investment marketing
• Lead engagement with business districts and town centre partners, including:
  • Working closely with the 9 Business district centre leads
  • Supporting the establishment of new business networks in emerging areas
  • Strengthening coordination and consistency of business support across the borough
• Manage the planning and delivery of CMB events and business engagement activity (working with our procured partner), including:
  • Business forums, investor events and sector-specific sessions
  • External promotional events (e.g. UKREiiF, London & Partners activity)
  • Ensuring Croydon is positioned as an outward-facing, investment-ready borough
• Build and maintain strong relationships with Business Improvement Districts (BIDs) and key stakeholders, including:
  • Coordination of initiatives and joint campaigns
  • Supporting BID business plans and funding opportunities
  • Aligning local priorities with borough-wide economic strategy
• Oversee external partner management linked to business engagement and investment promotion, ensuring delivery against agreed outputs and value for money.
• Contribute to the development of a coherent inward investment narrative and offer, ensuring consistency across:
  • Marketing materials and prospectus content
  • Investor engagement activity
  • Business communications
• Monitor and report on programme performance, outputs and impact, including:
  • Grant delivery outcomes
  • Business engagement metrics
  • Investment leads and conversions
• Responsibility for budget management and funding compliance (UKSPF / Growth Zone etc.)
• Input into policy, strategy and Cabinet reporting
• Oversight of data, CRM systems or enquiries tracking

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