ECS Resource Group Ltd is seeking a Senior 3rd Line Support Engineer in Solihull with hybrid working (4/3 onsite). You will act as the final escalation point, own incidents end-to-end, and perform deep technical investigations across on-prem, virtualised, and cloud environments.
The role includes mentoring junior engineers and driving service improvements. The ideal candidate will have extensive 3rd line experience, strong Windows and Azure skills, Citrix, and a proactive, ownership-focused
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