Remote AI Operations Lead — Automations & SLA Mastery

Bezos.ai is a remote-first Fulfilment-as-a-Service (FaaS) platform helping online sellers connect channels and orchestrate a global logistics network. You will own a meaningful slice of operations end-to-end, building tools, automations and playbooks that scale the network while reducing manual headcount.

You will ensure SLA-resolved tickets, data reconciliation, and proactive problem resolution. The role emphasizes building automation using Claude, Retool and Make, with a bias toward concrete,

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