Senior Technical Support Engineer — AI-Driven Legal Tech

Litera is seeking a Technical Support Engineer for a hybrid role in the United Kingdom. You will own complex software issues end-to-end, collaborating with Product, Engineering, and Customer Success to drive fast resolutions and feed insights back into the product.

You’ll build and maintain knowledge bases, lead upgrades, and ensure reliable support for Litera’s global customer base, including top law firms, with strong communication and diagnostic skills.

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