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WH Bence is looking for a Service Administrator to join the team!
Location: Yate, Bristol, BS37 5NG
Salary: £28,000 £30,000 per annum (dependent on experience)
Hours: MondayFriday, 8:0017:00 (1 hour lunch break)
Job Type: Full Time, Permanent
About Us:
WH Bence has been in business for over 30 years as specialist coachbuilders. Contracts include the manufacture and conversion of vehicles for the emergency services, command & control vehicles, hospitality trailers, racing trailers and mobile medical units. Bence also provides full after sales back-up and servicing throughout the UK and Ireland.
Service Administrator The Role:
WH Bence is seeking an experienced and motivated Service Administrator to join our busy Service & Transport Department. We build and maintain a fleet of over 250 specialist emergency service and medical vehicles, and our team plays a vital role in ensuring these vehicles remain operational and ready for service.
This is an excellent opportunity for a proactive, organised individual who thrives in a fast paced environment and enjoys working as part of a dedicated team.
Service Administrator – Key Responsibilities:
– Handling incoming calls from customers and suppliers
– Managing incoming service tickets and assisting with work allocation for service engineers
– Monitoring and responding to incoming emails
– Processing delivery paperwork following deliveries and collections
– Updating the CRM system and customer files
– Consumable Order Management
– Maintaining internal spreadsheets for planning and invoicing
– Providing proactive customer communication by telephone
– xwwtmva General administrative support to the Service & Transport Department
Service Administrator – You:
– Experience in a similar administrative or scheduling role
– Confidence and professionalism when speaking with customers
– Strong working knowledge of Microsoft Office
– Excellent communication and organisational skills
– The ability to problem solve and manage multiple tasks effectively
Service Administrator Benefits:
– Competitive s
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