Strategic CS Manager – Life Sciences Platform

Company: Sapio Sciences
Apply for the Strategic CS Manager – Life Sciences Platform
Location: South Shields
Job Description:

Sapio Sciences seeks an experienced Customer Success professional to foster strategic relationships with customers and guide onboarding, adoption, and long-term value realization. You will work with internal teams to align Sapio’s lab informatics solutions with client goals and KPIs, ensuring customer satisfaction and growth across global accounts.

Ideal candidates bring 10+ years in scientific software customer success, strong communication, and a proactive, empathetic approach to solving

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Posted: September 22nd, 2026