Remote Customer Success Manager – SaaS Logistics

Descartes Systems Group Inc. is seeking a results-driven Customer Success professional to own the success and growth of BoxTop’s freight forwarding customers.

You will combine industry expertise, trusted relationships, and commercial acumen to drive adoption, retention, and account expansion. You will build relationships across operations, management, and executives, lead QBRs, and identify upsell opportunities while ensuring measurable ROI for customers in a fast-growing logistics technology

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