AI-Driven German-Speaking SaaS Support Specialist (DACH)

LightLight is seeking a Customer Support Specialist (DACH) to serve German-speaking customers from our London office. You will be the primary contact for day-to-day how-to and technical questions, working with Account Management on activation and retention.

You will handle email and chat, diagnose issues, and help customers maximize the value of our AI-native finance ERP platform. A strong fit includes 2+ years in B2B SaaS support and fluency in German and English.

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