Cemeteries Administrator

Brightwork have a great opportunity for an experienced Cemeteries Administrator to join our client in Paisley on a temporary ongoing basis.

Assisting them through a period of peak workload, the successful candidate will be required to work on key front line and administrative tasks on an on-site basis, Mon to Fri business hours.

Duties will include:

• Completion of all administrative tasks related to cemetery operations, ensuring timely and accurate processing of burial bookings, memorial safety documentation, and record-keeping
• Maintain and manage back-office memorial safety records, ensuring they are up-to-date and compliant with statutory memorial requirements,
• Coordinate funeral bookings, liaising with operational staff and undertakers to ensure burial arrangements are clearly communicated and executed efficiently
• Handle all frontline enquiries from the public and support elected member enquiries, providing accurate information, addressing concerns, and resolving complaints promptly and efficiently
• General administration duties as required

The successful candidate will:

• Ideally have previous experience working within a similar Cemeteries Support role or within a role which dealt with recently bereaved as this work can be challenging and requires resilence and understanding as part of the day to day.
• Have a strong working knowledge of all MS Office packages and be able towork to conistently produce meticulous and detail focused work.
• Have great communication skills -both written and verbal – also needs to be patient, understanding and empathetic to the customers

In return, you will gain experience within a excellent organisation and be able to develop your administration and communication skills.

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