Business Support Manager (HEO)
Location: Pewsey, Wiltshire, SN9 6BE)
Pay Rate: 19.61 per hour
Working Hours: 37 per week. Mon-Fri, 9am to 5pm (this can be flexible and can also work 8am to 4pm if required)
Working Pattern: Hybrid, 3 days per week office attendance, 2 working from home. Full office attendance may be required for first 2 weeks training period
Length of Assignment: until 31/03/27
If you’re motivated by making better decisions, improving processes, and supporting teams through clear governance and strong communication, this is a great opportunity. Our Client is hiring for a reputed client for a Business Support Manager (HEO) to help drive business case management and assurance across the command.
What you’ll be doing:
- Act as a focal point for AITC investment needs, supporting business case guidance, tracking progress and helping ensure approval timelines are met
- Advise Finance stakeholders when needed and support business case authors to strengthen structure, options, procurement routes, and the articulation of business benefits, Value for Money (VfM) and affordability
- Maintain trackers to monitor business cases, commercial requirements and requests, including IYSM exemptions for AITC
- Oversee payment mechanisms and support procurement activity across the command by initiating relevant payments/actions and advising teams on variant processes where appropriate
- Support commercial screening boards, candidate prioritisation and ensure commercial engagement aligns with contract timelines
- Maintain Letters of Delegation and delegation matrix alignment, including tracking, signature/receipt consolidation and publishing updates
- Coordinate assurance and governance activities-handling monthly assurance data, producing reports, maintaining audit-ready paperwork, and supporting briefings to operational groups
- Lead assurance return management by consolidating and submitting documentation, maintaining local storage trackers, and guiding teams to ensure compliance ahead of audits
- Support HQ AITC card governance activities, including audits of cardholder transaction logs and bank reconciliations, card applications/cancellations, delegation changes, and SharePoint file management
What you’ll bring:
- Proven ability to manage relationships with stakeholders and customers
- Strong written and verbal communication, with confidence presenting information clearly to senior audiences
- Excellent analytical and problem-solving skills, with the ability to provide insight to senior staff
- Ability to work at pace and prioritise effectively under pressure
- A good work ethic and willingness to learn (finance/accounting/commercial experience is helpful, but not essential)
Ready to step into a role where your organisation, analysis and communication genuinely matter?
Benefits
- Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
- As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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