Senior Customer Support Consultant (Higher Education, SITS)

Tribal Group is seeking a Senior Customer Support Consultant to join the SITS team, supporting Higher Education customers with statutory and student system tools. You will provide technical and operational support via telephone, email and remote assistance, guiding the team and ensuring high-quality service delivery.

You will develop expert knowledge of the SITS product suite, champion best practices, and contribute to documentation and continuous service improvements within a collaborative

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