Our client is a leader in the design and manufacture of high performance electromechanical drive systems, specializing in stepper motors and brushed and brushless DC motors, the recruitment firm Sigma is recruiting a Business Developer (Motors DC servomotors – industrial automation – Motion Control) for London (HomeOffice) Permanent Contract.
PURPOSE OF THE JOB :
- Detect, select, develop the most important potential customers for the products sold by the company in the Territory (UK, Ireland) to generate new business opportunity
- Manage a portfolio of small/medium size customers and grow the business in the assigned territory (technical and commercial support)
- Manage incoming leads in the territory and projects from enquiry to production
General :
- Apply the company’s strategy, policy and processes (products, markets, administration, general policies, etc…)
- Frequently visit and call existing and new customers
- Be curious about our business (new needs, new market segments, new products, competition, …) to get information about technical, commercial and logistics needs
- Give at any time the best image of the company in any circumstance (customer visits, exhibitions,…) according to Communication and Brand guidelines
- Update the CRM on a daily basis (visit reports, project, quotes, customer contacts, etc…).
- Ensure best organization and prioritization to work efficiently
- Ensure that customer satisfaction and business growth are always the top of the priorities
Area and Account Management (30%) :
- Intensive and pro-active follow-up of the customers (existing business, priority projects).
- Manage a diverse customer portfolio of high-value EOM businesses manufacturing automation solutions.
- Develop trustful and steady relationship at all levels of the organization of the customers (Purchase, R&D, Production, Quality, Management, …) to understand their business, applications, available business for the company, etc… and generate new opportunities
- Understand customer needs and problems (technical, commercial, logistics, others) and manage the coordination within the various departments of the company to satisfy the customers
- Understand the business of the customers and propose perspective for improvement
- Maintain business and develop new projects at existing customers
- Use internal resources efficiently and put the right people in contact with the customers (ex. Engineers, Management)
- Validate all incoming orders according to the process.
- Analyse, control figures on a daily basis (order entry, Invoices, Backlog, budget difference) in order to detect any issue, end of contract, missing call off, etc…
Business Development and Projects :
- Prospect new customers according to Marketing and Business Development strategy
- Contact incoming leads within 24 hours
- Use common sense and process filters to select the right companies and projects
- Generate new projects in the territory, collect and understand customer needs, propose ideas to value company’s solutions
- Manage the coordination of the project activities in collaboration with Product Managers, Engineering, etc…
- Propose company’s solutions, explain their value and how they solve customer problems
- Select standard products for simple, low to medium size projects
- Analyze application specifications and propose options for larger size and more complex projects, for review with Engineers
- Collect market information and coordinate with Business Development team to build market intelligence
OBJECTIVES :
- Growth in the assigned territory
- Sample orders for new projects
- Project wins in new projects in the assigned territory
- Special objectives (defined every year)
PROFILE AND SKILLS :
- Engineering background (HES in mechanics, mechatronics, electronics, or equivalent) with ability to develop motion expertise
- At least 5-7 years of experience, specifically within industrial automation, motors and drives, DC motors, AC motors, stepper motors, drives, blowers and integrated motion solutions.
- Customer orientation and business acumen
- Listening capabilities, tenacity, verbal and written communication
- Ability to understand customer requirements and to convert them to the right inputs to the internal team
- Ability to select standard, variation of standard, and modular products
- Ability to meet sales goals with the right mix of technical and commercial knowledge
- Willingness to travel (approx. 30% of the time, to customers and to company’s sites)
- Soft skills: motivation, initiative, team work
- Fluent in English, other languages a plus
Salary : £65 – £70 / Company car / Computer / Mobile Phone
A supportive and collaborative working environment
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