Ecommerce Customer Experience Specialist

Pentland Brands is seeking an enthusiastic ecommerce specialist to ensure a great customer experience across phone, email and live chat. You’ll work with teams across the business to resolve issues quickly, using customer insights to improve the ecommerce journey.

The role sits in our ecommerce team, with hybrid working and benefits including product discounts and healthcare support. You’ll handle promotions, keep product information up to date, and help customers get the most from our apps and

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