Strategic Customer Success Lead (SaaS & AI)

Company: Salesforce
Apply for the Strategic Customer Success Lead (SaaS & AI)
Location: London
Job Description:

Salesforce is seeking a seasoned Customer Success professional to own Signature Success outcomes for enterprise customers in the UK. You will build and sustain executive-level relationships, orchestrate delivery across teams, and guide customers through Salesforce feature adoption aligned with product roadmaps.

The role requires cross-functional leadership, strong communication skills, and the ability to translate complex technical concepts into business value.

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Posted: September 22nd, 2026