Customer Service Administrator

Company: TipTopJob
Apply for the Customer Service Administrator
Location: Cambridge
Job Description:

Bar Hill, Cambridge

GBP 28,000 + 25 Days Holiday + Bank Holidays + Private Healthcare and Dental + Joining Bonus (A GBP 1,500 after 6 months) + Life Assurance (4x) + Company Pension (2 Employee, 5 Employer) + Income Protection + Enhanced Family Leave + Profit Sharing Bonus

Monday to Thursday 08:00 to 16:45, Friday 08:00 to 12:30 Friday

Customer Service Administrator required for a reputable manufacturing company. This is a great opportunity for someone looking for a varied role within a friendly company of approximately 100 employees offering long term job security.

The successful candidate will need experience working in a customer focused role within a technical industry. You will also need experience working with Excel.

Joining a growing team, the Customer Service Administrator will be responsible for managing the end:to:end order process from quotation, placing orders and liaising with internal production and engineering teams.

The Customer Service Administrator Role

  • A Working with SAP and Excel
  • A Respond to customer queries and providing updates
  • A Order processing, including updates POs, processing reworks, repairs etc.
  • A Liaising with production teams to complete customer orders in time
  • A Raising credit/debit notes
  • A Updating price lists, quotes, customer details etc. on systems
  • A Liaising with customers on BOMs and drawings

The Customer Service Administrator Candidate

  • A Experience in a customer support / sales / admin role
  • A Experience working in a technical industry : manufacturing, engineering, pharma or similar
  • A Excel experience

#J-18808-Ljbffr…

Posted: September 22nd, 2026