Hybrid Customer Service Advisor – Healthcare Access

Simplyhealth, based in Andover with regular head office attendance, is hiring a Customer Service Associate to be the first point of contact for customer and dental practice enquiries. You will provide proactive, professional and solutions-focused support, resolving issues and handling complaints.

Working in the SFS team, you will collaborate with Operations, Risk & Compliance and Product to understand needs, maintain accurate records in CRM, and identify trends to improve customer outcomes while

#J-18808-Ljbffr…