London-Based Helpdesk Customer Service Advisor

Macro, a London-based facilities management provider, seeks a Customer Service Advisor to deliver a professional helpdesk service across calls and emails. You will coordinate requests, log tasks, and support issue resolution while maintaining high service standards.

You should be customer-focused, well-organised, and able to work 3 days on, 3 days off, 8:00 AM to 5:00 PM. Weekend availability is required and you will join a supportive, technology-driven team.

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