Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world’s leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott’s global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities: Here’s what your journey with us entails:
- To assist manager in writing annual departmentalbusiness plan
- To motivate, coach and train associates withinall aspects of the operation
- To assist in the recruitment and selection of thebar team
- To ensure all associates receive mandatorytraining on departmental induction, New Hire, Passports, DDA, H&S, andIn the Beginning
- To maximise usage of associates between the Barand Restaurant
- To ensure level of service is consistent with hoteland company standards to exceed guest expectations
- To ensure the Marriott brand standards are metand maintained and action where necessary
- To oversee the departmental H&S file andbrand standard files
- To ensure weekly payroll and revenue forecast iscompleted
- To take action on all areas of underperformance
- To ensure all liquor controls are in place and coordinate weekly key lines and monthly stock takes
- Organise and run monthly departmental meetingsand communicate minutes to relevant parties
- To ensure all associates adhere to the Marriott 6principles of hospitality at all times
- To ensure departmental and company procedures areadhered to at all times
- To ensurethat all monies are held in a proper manner, recorded and locked away inaccordance with company standards
Safety and Company Policies:
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.
Preferred Qualifications:
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience in a supervisory customer service role.
With this role you will be working 40 hours per week over 5 days, including weekends with a variety of early and late shifts – do you need flexibility in your life? We are happy to discuss this with you!
Bar Supervisor (Full Time) • Chepstow, Wales, United Kingdom
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