Job description
Permanent, Part Time 18.18 hours annualised contract. Working 24 hours per week from 1 st April until 31 st December, then not working 1 st January until 31 st March but aid 18.18 all year round. The rota pattern is 10:15-16:15 Thu/Fri/Sat/Sun.
Bristol Culture and Creative Industries delivers city-wide festivals, events, exhibitions and world class museums; be a part of the City’s dynamic, vibrant and forward-thinking team. We are looking for Senior Visitor Assistants to join the Visitor Experience & Operations Team.
We are looking for individuals who will deliver an outstanding service. You will have the passion and drive to define and deliver our commitment to customer care. You will ensure the safety and security of staff, visitors, buildings and museum collections.
This is a public facing role working with our visitors to ensure they have an engaging and memorable visit at our museums.
You will also support the Site Supervisor and take operational responsibility of daily running of the team. This on occasion, includes deputising for the Site Supervisor and being responsible for opening buildings.
Visitor Experience & Operations roles include working across all our sites Bristol Museum & Art Gallery, M Shed Museum, Blaise Castle House Museum, Georgian House Museum and Red Lodge Museum as required.
The role may include manual tasks and you will be expected to undertake relevant training to support your role. Training may take place outside of contracted hours, all training is paid.
Why Bristol City Council?
At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your, develop new ones within a high-profile organisation.
Benefits
- membership of the Local Government Pension scheme, and a generous annual leave allowance
- working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future
We’re a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We’ll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.
Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. We particularly welcome applications from Young people, Black and racially minoritised and Disabled candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.
The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.
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