Technical Support Technician & Training Specialist

Brady Corporation in Weymouth is seeking a Customer Support Technician to join an experienced team. You will provide technical support to Magicard customers via telephone, email and online interfaces, ensuring inquiries are resolved promptly and accurately.

Responsibilities include handling email queries, maintaining case records in Sugar CRM, arranging loan and warranty equipment dispatch, and contributing to training materials. Occasional overseas travel may be required.

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