We are working on a fantastic opportunity for a Property Inspections Team Coordinator to join a busy team. The successful candidate will provide vital support to our property inspections team. Once fully trained this will be a hybrid role, working between our Head Office in Springfield, Chelmsford, and home.
Duties will include:
· Booking property visits
· Booking check-out appointments
· Sending reminder emails for tenants moving out
· Adding meter readings, appliances, CO, and smoke alarms to Reapit from inventories
· Rearranging property visits
· Taking calls when Property Inspection Consultants cannot answer and monitoring the group email.
· Arranging deposit releases on DocuSign and submitting to accounts
· Managing content on related third-party CRM systems linked to Condition Reports (Inventories).
· Managing Property Inspection Consultant’s diaries and agency bookings to ensure a smooth coordination of appointments
· Completing deposit negotiations from tenancy end date to the deposit being released.
· Negotiating between landlords and tenants linked to return of deposits at the end of a tenancy, and where applicable, processing relevant paperwork for independent adjudication with the Tenancy Deposit Scheme.
· Assisting team leader with day-to-day tasks.
· Monitoring inventories inbound, checking when completed to ensure compliance is met, leasing with the progressors and branches if issues with compliance, ensuring properties are ready and finally setting progressors a task to inform them the inventory is complete.
· Being the Inventory department liaison between clerks and branches to arrange last minute appointments.
· Downloading and Sending completed inventories to landlords via email.
Requirements:
• Current or previous experience within Residential Lettings is essential.
• Well organised, with the ability to prioritise workloads.
• A proactive ‘can do’ attitude and approach.
• Excellent communication skills, both written and verbally.
• Outgoing, personable, and enthusiastic
• Ability to work independently whilst also being happy to be a team player.
• Diligent with a strong attention to detail.
• IT proficient, familiar with MS Office packages and able to grasp ‘cutting edge’ technology quickly.
Salary and Benefits:
Full-time basic salary circa £25,000p/a – £28,000p/a, plus bonuses, depending on skills and industry experience.
Additional benefits include those listed below and there are fantastic opportunities for those who desire a structured career path.
• Birthday day off
• Company pension
• Training and development opportunities
• Hybrid working
• Regular company events
• Financial referral programme
• Retail vouchers for ‘star’ performers
• Performance related bonuses
Hours of Work:
5 full days per week, 8.30am to 5.30pm (no weekends).
Following successful completion of a probationary period, candidates then work on a hybrid basis between home and branch, working 2 days at home and 3 days at Head Office, Chelmsford.
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