2nd line Service Desk Team Leader

2nd line Service Desk Team Leader Solihull, West Midlands£40,000 + 20% Shift Allowance (£48,000 OTE)Permanent | 4 on / 4 off Shift Pattern12-hour shifts (7am-7pm & 7pm-7am)

We’re looking for a Service Desk Shift Manager to lead one of our 24/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for…

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