Russian Speaking Customer Service AdvisorEdinburgh
Office Based£26,800MondayFriday, 8:00am4:30pmLove travel? Fluent in Russian? Ready to build a career in customer service?Were looking for a Russian Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and being part of a supportive, energetic workplace.If youre passionate about delivering exceptional service and want to work in a role where no two days are the samethis could be for you.Whats in it for you?33 days annual leaveMonthly performance-based bonusFree on-site gymHealth cash planEmployee wellbeing & assistance programmeEnhanced sick payEnhanced maternity, paternity & adoption policiesOngoing training & career developmentRegular team events & incentivesRefer-a-friend bonus schemeThe RoleAs a Russian Speaking Customer Service Advisor, youll be the first point of contact for customers, supporting them with travel-related queries across multiple channels.Your day-to-day will include:Handling customer enquiries via phone, email, and live chatProviding solutions with empathy, professionalism, and efficiencyBuilding rapport and delivering a personalised customer experienceStaying up to date with company promotions and policiesWorking collaboratively with your team and contributing to a positive environmentWhat were looking forFluent Russian and English (essential)Previous customer service experienceStrong communication and interpersonal skillsConfident using Microsoft Office and handling written communicationA calm, solution-focused approach under pressurePositive attitude with a genuine passion for helping customersWhy apply?This is more than just a customer service role, its a chance to join a company that invests in its people, offers real progression, and creates a workplace where youll feel valued every day.Apply now to start your journey in a rewarding, travel-focused customer service career in Edinburgh.Russian Customer Service Advisor Russian Customer Service Advisor Russian Customer Service Advisor Russian Customer Service Advisor Russian Customer Service Advisor
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