Energy Customer Advisor (Hybrid) – Real Impact

Company: Octopus Energy
Apply for the Energy Customer Advisor (Hybrid) – Real Impact
Location: Coventry
Job Description:

Octopus Energy in Coventry is hiring a full-time customer operations role designed to replace scripts with real conversations. You’ll help customers understand bills, meters and tariffs while delivering end-to-end support with empathy and speed.

The role offers hybrid working, benefits like EV salary sacrifice, cycle-to-work and share options, plus weekly team dinners. Immediate starters encouraged, salary £26,300, and a fast-paced, collaborative environment.

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Posted: September 23rd, 2026