Senior Banking Customer Care & Solutions Specialist

Company: 8192 Barclays Bank UK PLC
Apply for the Senior Banking Customer Care & Solutions Specialist
Location: Scotland
Job Description:

Barclays Bank UK PLC is seeking a Customer Care Analyst to deliver exceptional service across chat, email and phone while resolving complex customer needs. The role emphasizes building trusted relationships and driving improvements in care processes within the bank’s teams.

The analyst will develop reports for senior stakeholders and contribute to changes that enhance efficiency and risk controls. A strong focus on customer outcomes and ongoing learning is expected.

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Posted: September 23rd, 2026