Equifax, Inc. is seeking a Senior Operations Specialist to ensure client SLAs are met or exceeded and to drive best practice standards within the team.
The role reports to the Team Manager and collaborates with an operations group of 7 to support the remittance process and QA activities. The position is a 12-month fixed-term contract to cover maternity leave, with duties including managing escalations, training, and maintaining effective client, DCA, and supplier communications while deputising
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