Impactful Customer Service Advisor for Asylum Support

Maximus in the United Kingdom is seeking a dedicated Customer Service Advisor for our contact centre to support asylum seekers through our partnership with Migrant Help. You will handle high volumes of calls, emails and live chats, ensuring empathy, accuracy and safeguarding.

You will maintain service records, follow processes, signpost to services, and contribute to continuous improvement while upholding data protection standards.

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