Overview
In this role you will drive the successful technical implementation of Visa projects for UK&I clients, aligning outcomes with client and Visa objectives. You’ll lead cross-functional teams, shape delivery strategy, and manage governance, risk, and stakeholder engagement. You’ll leverage Visa’s data, product, and innovation capabilities to grow client businesses in a digital payments context. This position offers influence across programmes and the opportunity to influence PayTech with a focus on scalable, client-centric outcomes.
Responsibilities
- Provide governance, oversight, and progress reporting for client engagements to UK&I VCA and VIS functions
- Lead Visa teams and delivery strategies across multiple tracks to ensure integrated solutions
- Design teams and source technical expertise to deliver high-quality engagements
- Proactively manage client expectations and serve as first escalation point on active engagements
- Understand client objectives with Account Management Team to align plans and outcomes
- Identify opportunities to grow Visa and client business and propose compelling solutions
- Provide thought leadership on the future of PayTech and retail banking
- Leverage Visa capabilities to drive client growth in collaboration with VCA and product teams
- Build and maintain relationships with key client stakeholders
- Track funding consumption on active projects and capture learnings for the VIS practice
- Develop deep understanding of Visa products and services
Key requirements
- Proven experience leading technical teams on end-to-end product feature delivery
- Track record of successful project management across diverse teams
- Strong consulting background with ability to influence client engagements
- Solid delivery methodologies with hands-on experience in Waterfall and Agile (Scrum, Kanban)
- Experience in retail banking, payment card industry, or merchant retail desired
- Strong analytical skills to quantify financial impact of VIS engagements
- Growth mindset with creativity, optimism, and fast-fail approach
- Knowledge of data insights for business growth in digital/tech environments
- Excellent storytelling to translate evidence into recommended actions
- High integrity and commitment to professional development
- strong client relationship building
- effective communication and storytelling
- problem-solving and analytical thinking
- SQL
- Python
- C# or Java
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