Agentic Commerce Senior Manager- Consumer Goods and Retail

Overview

In this role, you lead agentic commerce transformation programmes for Consumer Goods and Retail clients, bridging strategy, architecture, and delivery. You’ll own end-to-end programmes, nurture senior client relationships, and shape new commercial opportunities. You’ll guide multi-disciplinary teams and help scale AI-enabled commerce capabilities. This is an opportunity to influence how AI-mediated discovery, conversational interfaces, and intelligent agents reshape product discovery and transactions at scale.

Pay / Benefits

• competitive base salary
• annual performance bonus
• equity opportunities
• up to 30 days leave + 3 volunteering days
• flexible work policies
• private healthcare and mental wellbeing support

Responsibilities

• Lead end-to-end agentic commerce and digital transformation programmes for CGS/Retail, including strategy, architecture, and delivery
• Act as senior client relationship owner with C-suite stakeholders across marketing, commerce, tech, and commercial functions
• Identify, shape, and close new commercial opportunities, guiding propositions and contractual processes
• Contribute to growth of the CGR portfolio through account planning and pipeline development
• Translate client objectives into executable programme structures and delivery roadmaps
• Design and implement agentic commerce strategies across AI-mediated discovery channels and platforms
• Define machine-readable product/pricing/content data architectures for AI readiness
• Oversee platform and ecosystem strategy, including integrations with marketplaces, retail media, and partner ecosystems
• Lead multi-disciplinary teams to ensure high performance and clear accountability across workstreams
• Shape practice development, thought leadership, and external representation of Accenture Song

Key requirements

• ≈10 years in consulting, digital strategy, or commerce with CG/Retail focus
• Deep understanding of CG/Retail operations, digital shelf dynamics, and AI’s evolving role
• Proven track record of originating and closing commercial opportunities
• Experience managing and growing senior client relationships with C-suite stakeholders
• Strong track record leading complex multi-workstream digital transformation programmes
• Solid understanding of digital commerce strategy and platforms connecting search, content, data, and customer tech
• Experience leading multi-disciplinary teams in a consulting/agency setting
• Demonstrable point of view on agentic commerce and AI for CG/Retail brands
• Excellent communication and stakeholder management skills

• cross-functional collaboration
• commercial judgement
• stakeholder management
• Agentic commerce strategy
• AI-enabled discovery
• LLM-powered platforms

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