Read all the information about this opportunity carefully, then use the application button below to send your CV and application.Join AX where our people and purpose drive us forward.At AX, were passionate about keeping drivers on the road and delivering exceptional care when it matters most. As a leading accident assistance and aftercare provider, we support customers involved in non-fault accidents by supplying replacement vehicles and managing their claims with empathy and efficiency.Our values Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight are at the heart of everything we do. We foster a culture that prioritises wellbeing, development, and inclusivity, ensuring our people feel supported and empowered every step of the way. Were a team that values care, quality, and customer satisfaction. Youll be part of a supportive environment where your work is appreciated, and your development is encouraged.About the roleWere looking for a proactive and organised Transport Assistant to coordinate the logistics of our Executive Drivers and vehicle movements across a designated geographical area. Youll play a key role in ensuring efficient resource use, meeting departmental targets, and exceeding client expectations.What youll be doingAs part of our dedicated team, your responsibilities will include:
- manage and support a team of Executive Drivers, ensuring optimal use of time and resources
- schedule vehicle deliveries, collections, and movements to meet client needs and service standards
- confirm delivery arrangements with clients in a timely, proactive manner
- allocate jobs effectively, ensuring drivers have full instructions and all necessary paperwork
- monitor driver and vehicle locations to ensure timely arrivals and cost-effective routing
- identify and resolve logistical issues in real time
- support and coach other new starters, providing on-the-job xwwtmva training and helping them settle in.
What youll bringWere looking for someone who takes pride in their work and ideally with:
- experience in a busy transport or logistics environment (preferred but not essential)
- strong people management skills with experience handling performance issues, including absence, disciplinaries, and capability concerns
- excellent logistical planning and resource management abilities
- confident communicator with the ability to build strong r
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