Specialist Support Worker
required on a temporary to fixed term contract basis, to join a small, close-knit team to
support
residents
facing
homelessness, poor mental health, substance misuse, social exclusion
and other
complex challenges.
Working 37 hours a week, Monday – Friday, the salary will be
£28,681 .This is a rewarding opportunity to work directly with
vulnerable adults
, helping them sustain their
tenancies
, access vital services and build the confidence and skills needed to live independently.You’ll provide intensive, person-centred support through a mixture of office-based work,
outreach
and
home visits
, working alongside
housing, health, social care
and
voluntary
sector partners.This post includes shift work, being part of a seven-day rota.
Enhanced DBS
check required or can be carried out once in post. Full driving licence and access to a vehicle is required.Duties:Deliver high-quality, customer-focused support services that promote independence,
wellbeing
and
tenancy sustainmentManage a caseload of customers with complex and multiple needs, providing tailored support based on assessed needsUndertake strength-based assessments, risk assessments and support planning exercises, reviewing support plans regularly to ensure customer progressEngage proactively and assertively with customers who may be difficult to engage, including working from the
Complex Needs Hostel
as well as conducting
home visits, community-based support
and
outreach work
where appropriateSupport customers to access and sustain suitable accommodation and prevent
homelessnessAssist customers to establish and maintain successful
tenancies , including support with budgeting, household management, utility accounts and accessing
welfare benefitsPromote financial wellbeing and support customers to maximise income and reduce debtAssist customers to develop positive relationships and build resilience, confidence and
independent living skillsSupport customers to access primary
healthcare, mental health services, substance misuse services, social care, employment, education
and
training opportunitiesAdvocate on behalf of customers where appropriate and promote self-advocacy wherever possibleWork collaboratively with Southend-on-Sea City Council, healthcare providers, registered
housing providers, probation services, police, community mental health teams
and voluntary sector organisationsMaintain accurate case records, support plans, risk assessments and performance information using company systemsMonitor and respond appropriately to safeguarding concernsAssist in developing effective partnerships that improve outcomes for
vulnerable residentsWork flexibly, including participating in a rota that covers evening and weekend working as required by the serviceBenefits:£28,681
annumDesirable Experience:Has experience
supporting vulnerable adults
with
complex needsCan build positive relationships and engage people who are often hard to reachIs organised, resilient and able to manage a varied caseloadHas excellent communication and problem-solving skillsIs committed to helping people achieve positive outcomes and independencePlease bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
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