Account Manager / MSP Sales Specialist
Location
Greater Manchester – Hybrid
About the Company
We are working with an established
Managed Services Provider (MSP)
delivering a broad range of IT solutions to mid-market customers.Alongside hardware and PC/laptop solutions, the company provides ongoing IT support, maintenance and managed services.This is an exciting opportunity to join an established business with a strong customer base and significant scope to
grow existing accounts, identify new opportunities and increase revenue through additional IT services .
The Role
We are looking for an experienced
Account Manager / MSP Sales Specialist
to join the commercial team.This is a
sales-focused role
combining new business development, account management and account growth. You will be responsible for identifying customer requirements, developing relationships and converting opportunities into revenue.A key part of the role will be
upselling and cross-selling
the company’s wider portfolio of IT services into an established customer base, alongside generating new business through proactive outbound activity.
Key Responsibilities
Develop and grow relationships across an established portfolio of mid-market customers
Identify opportunities to
upsell and cross-sell
additional IT services
Generate new business through proactive outbound calling and prospecting
Manage leads and opportunities through the sales process, from initial conversation through to close
Understand customer requirements and recommend appropriate IT solutions
Sell a combination of
managed services, IT support, hardware and maintenance solutions
Build strong, long-term relationships with customers and key stakeholders
Identify opportunities to increase account value and customer spend
Maintain accurate CRM records and track sales activity
Consistently work towards agreed sales and revenue targets
About You
We are ideally looking for someone with
2+ years’ experience selling within an MSP or Managed Services environment .You will be commercially driven, confident on the phone and comfortable with a high level of outbound activity. Most importantly, you’ll understand how to sell
solutions rather than simply individual products .
We’d Like to See:
Proven experience in a sales-focused role within an
MSP / Managed Services environment
Strong understanding of
IT services, managed services and/or hardware
Experience selling IT support, maintenance and managed services
A proven track record of winning and/or growing customer accounts
Comfortable with
cold calling and proactive outbound sales
Ability to understand customer requirements and identify commercial opportunities
Experience with upselling and cross-selling
Strong communication and relationship-building skills
Commercially minded, target-driven and motivated by revenue growth
Ability to take leads and opportunities and successfully convert them into revenue
Experience selling
PCs, laptops, hardware, IT support or wider managed IT services
would be particularly beneficial.
Why Join?
Join an
established MSP
with a strong existing customer base
Significant opportunity to
grow existing accounts and increase customer spend
Sell a broad portfolio of IT and managed services rather than a single product
Combine
new business development with account growth
£40,000-£60,000 basic salary + commission
Hybrid working in Greater Manchester
Salary & Working Pattern
Salary:
£40,000-£60,000 basic + commissionLocation:
Greater ManchesterWorking pattern:
Hybrid – approximately 2-3 days per week in the office.
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