Service Delivery Lead – Planning & Client Experience

Planteria Group is seeking a Service Delivery Manager based at our Henham office to lead Planning and Helpdesk teams, delivering reliable, efficient, and profitable service across the UK. You’ll drive client experience, implement performance metrics, and collaborate with Regional Managers to continuously improve our service operations while ensuring contract commitments are met.

This role requires strong leadership, commercial awareness, and the ability to balance short-term priorities with

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