Customer Care Team Leader: Drive Service Excellence

Oxoid Remel Microbiology in the United Kingdom is seeking an experienced Customer Care Team Leader to guide a team of approximately 8–10 professionals. You will coach, develop and empower staff, fostering a customer‑focused culture while meeting operational objectives.

You will collaborate with stakeholders to resolve issues, drive continuous improvement, and deliver excellent customer experiences. The role requires strong people management, superb communication, and the ability to lead teams

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