Global Livestream Customer Experience Lead

TikTok is the leading destination for short-form mobile video. Our Livestream Team focuses on real-time interactive experiences for creators and fans, delivering value and exclusive content.

This role leads the Team Lead in the LIVE Platform Trust and Experience group, guiding people and performance to ensure top-tier customer care. In London, you will drive coaching, process improvements, and cross-functional collaboration with Quality Monitoring, Training, and Readiness teams to boost service

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