The Job Summary
Wrightbus is the fastest growing production company in Europe. We are looking for a Technical Publications Engineer to join our team, to ensure all bus contracts have a complete suite of technical manuals for customer and internal use.
The Role
- Ensure all bus contracts have a suite of technical manuals available for customer and internal use.
- Maintain up-to-date supplier documentation, handle related queries, and proactively communicate bulletin information to all stakeholders
- Communicate defect resolution updates to customers via TSB’s
- Ensure all technical related email queries are handled daily in a prompt and effective manner
- To fully document all relevant information in accordance with ISO standards
- Assist in designing and creating customer-friendly booklets covering, basic operation instructions, safety information, maintenance schedules etc.
- Maintain document control and version management
- Implement and maintain document control systems and standards
- Liaise with engineering, quality, and legal teams to ensure accuracy and compliance
The Requirements
- Level 3 NVQ or equivalent in Automotive Engineering or Technical Writing
OR
- 5 years recent relevant experience in bus/engineering industry in a similar role
- Experience in the production of engineering technical manuals
- Experience in technical publications or engineering documentation
- Familiarity with CAD drawings and bills of materials
- Proficiency in Microsoft Office and document management systems.
- Ability to read and interpret technical information & engineering drawings
- Implementation and maintenance of document control systems and standards
The Benefits
- Discretionary bonus
- Life Insurance
- Medicash scheme
- Discount with local businesses e.g. Galgorm Spa Resort and McAtamney’s.
- Free car parking
- Canteen
- Career progression
- Professional development
- Flexitime
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