Customer‑First IT Service Desk Engineer (Hybrid)

Waterstons is seeking a Service Desk Engineer to join our client-facing IT support team. You will help keep customers informed and reassured while delivering high-quality technical support across a range of technologies.

We value a customer-first mindset, strong troubleshooting skills, and a collaborative approach. The role offers hybrid working with occasional office attendance in Scotland and international collaboration with our global team.

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