IT Support Engineer – Onsite – Windows/Hardware – Logistics

Our client, a leading global logistics provider, is looking for a dedicated IT Support Engineer to join their growing engineering division. This represents a greenfield opportunity to really shape and own the IT function across two operational sites in Erith and a head office in London Bridge.

The Role:

• Provide walk-up and hands-on support for offices and warehouse floors.
• Maintain critical hardware including laptops, desktops, handheld scanners, and label printers.
• Build the IT triage process from scratch and map out existing assets.
• Drive the transition toward modern, cloud-managed devices.

Requirements:

• Proven experience working in and supporting a Windows desktop environment.
• Core networking skills to troubleshoot Wi-Fi, cabling, and server connectivity.
• A proactive, self-starting mindset, you look to fix things before you are asked to.
• Exceptional communication skills and patience when helping non-technical users under pressure.

This company offers real, clear progression routes, being able to support growth down different paths either leadership or infrastructure/cloud – . Please note, the role is Full time onsite, split between Kent and London,

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