On-Site Deskside Support Engineer – Windows, AD & M365

Acora is seeking a Deskside Support Analyst to join the Service Operations team in Nottingham. You will provide face-to-face and on-site technical support, resolving hardware, software, and access issues while maintaining strong customer focus and ITIL-aligned processes.

Responsibilities include diagnosing issues, supporting Windows and Microsoft Cloud services, managing AD/Entra ID, and ensuring SLAs. A shift-based/on-call rotation may apply in this security-conscious environment.

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