Customer Complaint Resolution Advocate (12-Month Hybrid)

Abri is seeking a Complaint Officer on a 12-month contract to guide customers through the complaint process, acknowledge and investigate cases, and reach a fair outcome. You will talk confidently with customers, stakeholders and colleagues at all levels.

Based in Bracknell, you will be in the office a minimum of three days per week, with the remaining two days allowed to work from another Abri site, a cafe, or from home in a hybrid pattern.

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