Live Entertainment Duty Manager – Guest Experience Lead

Lapland UK is seeking an FC Land Duty Manager for Act 4 in Ascot, responsible for directing the FC Land operation and ensuring a world-class guest experience. The role requires strong people management, safety focus, and efficient operations to meet throughput targets.

You will lead a multi-faceted team, coordinate with Event Managers and HR, and ensure procedures are followed while delivering exceptional customer service in a live entertainment setting.

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