Customer Service Manager – Lead Growth & Excellence

Culina, a leading logistics group, is seeking a Customer Service Manager to lead a service team and strengthen client relationships. You will implement policies, monitor performance, and drive improvements across post-despatch operations within a fast-growing organisation.

You will have extensive experience in customer-facing roles, strong communication skills, and the ability to mentor staff while managing budgets and KPIs. This is a site-based role with a strong culture of empowerment.

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