Senior Application Delivery Lead (Hybrid London)

Falconsmartit in London, UK is seeking a Senior Service Delivery Manager to lead end-to-end Application Management Services with a ~36-person team across development, testing, DBA, Scrum Master, and related streams.

You will drive service governance, KPIs, and continuous improvement, manage stakeholders at executive level, and deliver dashboards and governance packs while ensuring contractual commitments are met.

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